My computer is running very slow, all the usual suspects have been cleaned out but am still having trouble with very slow internet. I installed AVG and I get a pop up stating that my IE is using about 250 - 280 MB. This happens every time I am online. This isn't the worst problem, just very frustrating. Thank you for any help. I will paste the logs below. Malwarebytes: Malwarebytes' Anti-Malware 1.51.2.1300 www.malwarebytes.org Database version: 8028 Windows 5.1.2600 Service Pack 3 Internet Explorer 8.0.6001.18702 10/27/2011 5:30:21 AM mbam-log-2011-10-27 (05-30-21).txt Scan type: Quick scan Objects scanned: 211628 Time elapsed: 8 minute(s), 55 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 0 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: (No malicious items detected) Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) GMER: GMER 1.0.15.15641 - http://www.gmer.net Rootkit scan 2011-10-28 05:36:04 Windows 5.1.2600 Service Pack 3 Harddisk0\\DR0 -> \\Device\\Ide\\IdeDeviceP0T0L0-3 ST3200827AS rev.3.AHH Running: 9edheext[1].exe; Driver: C:\\DOCUME~1\\HP_ADM~1.YOU\\LOCALS~1\\Temp\\uxldipow.sys ---- System - GMER 1.0.15 ---- SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwConnectPort [0xF1F4F040] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateFile [0xF1F4B930] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateKey [0xF1F56A80] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreatePort [0xF1F4F510] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwCreateWaitablePort [0xF1F4F600] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwDeleteFile [0xF1F4BF20] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwDeleteKey [0xF1F576E0] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwDeleteValueKey [0xF1F57440] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwLoadKey [0xF1F578B0] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwOpenFile [0xF1F4BD70] SSDT \\SystemRoot\\system32\\DRIVERS\\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwOpenProcess [0xEF9CAF3C] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwRenameKey [0xF1F58250] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwReplaceKey [0xF1F57CB0] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwRequestWaitReplyPort [0xF1F4EC00] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwRestoreKey [0xF1F58080] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwSetInformationFile [0xF1F4C120] SSDT \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ZwSetValueKey [0xF1F57140] SSDT \\SystemRoot\\system32\\DRIVERS\\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateProcess [0xEF9CAFE4] SSDT \\SystemRoot\\system32\\DRIVERS\\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwTerminateThread [0xEF9CB080] SSDT \\SystemRoot\\system32\\DRIVERS\\AVGIDSShim.Sys (IDS Application Activity Monitor Loader Driver./AVG Technologies CZ, s.r.o. ) ZwWriteVirtualMemory [0xEF9CB11C] ---- Kernel code sections - GMER 1.0.15 ---- ? srescan.sys The system cannot find the file specified. ! ---- User code sections - GMER 1.0.15 ---- .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9A91 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD0CD C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB04 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E25466E C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5329 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E525B C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E52C6 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E512C C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E518E C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E538C C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E51F0 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDB60 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E5691 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\program files\\real\\realplayer\\update\\realsched.exe[3344] kernel32.dll!SetUnhandledExceptionFilter 7C84495D 5 Bytes [33, C0, C2, 04, 00] {XOR EAX, EAX; RET 0x4} .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E2154C5 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB04 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E5329 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E525B C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E52C6 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E512C C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E518E C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E538C C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) .text C:\\Program Files\\Internet Explorer\\iexplore.exe[3392] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E51F0 C:\\WINDOWS\\system32\\IEFRAME.dll (Internet Explorer/Microsoft Corporation) ---- Kernel IAT/EAT - GMER 1.0.15 ---- IAT \\SystemRoot\\system32\\DRIVERS\\raspppoe.sys[NDIS.SYS!NdisRegisterProtocol] [F1F53CA0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\raspppoe.sys[NDIS.SYS!NdisOpenAdapter] [F1F541C0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\raspppoe.sys[NDIS.SYS!NdisCloseAdapter] [F1F54320] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\raspppoe.sys[NDIS.SYS!NdisDeregisterProtocol] [F1F53E10] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\psched.sys[NDIS.SYS!NdisDeregisterProtocol] [F1F53E10] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\psched.sys[NDIS.SYS!NdisRegisterProtocol] [F1F53CA0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\psched.sys[NDIS.SYS!NdisOpenAdapter] [F1F541C0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\psched.sys[NDIS.SYS!NdisCloseAdapter] [F1F54320] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\System32\\Drivers\\NDProxy.SYS[NDIS.SYS!NdisRegisterProtocol] [F1F53CA0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\System32\\Drivers\\NDProxy.SYS[NDIS.SYS!NdisDeregisterProtocol] [F1F53E10] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\System32\\Drivers\\NDProxy.SYS[NDIS.SYS!NdisCloseAdapter] [F1F54320] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\System32\\Drivers\\NDProxy.SYS[NDIS.SYS!NdisOpenAdapter] [F1F541C0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\tcpip.sys[NDIS.SYS!NdisCloseAdapter] [F1F54320] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\tcpip.sys[NDIS.SYS!NdisOpenAdapter] [F1F541C0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\tcpip.sys[NDIS.SYS!NdisRegisterProtocol] [F1F53CA0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\wanarp.sys[NDIS.SYS!NdisDeregisterProtocol] [F1F53E10] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\wanarp.sys[NDIS.SYS!NdisRegisterProtocol] [F1F53CA0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\wanarp.sys[NDIS.SYS!NdisOpenAdapter] [F1F541C0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\\wanarp.sys[NDIS.SYS!NdisCloseAdapter] [F1F54320] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\ disuio.sys[NDIS.SYS!NdisRegisterProtocol] [F1F53CA0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\ disuio.sys[NDIS.SYS!NdisDeregisterProtocol] [F1F53E10] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\ disuio.sys[NDIS.SYS!NdisCloseAdapter] [F1F54320] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) IAT \\SystemRoot\\system32\\DRIVERS\ disuio.sys[NDIS.SYS!NdisOpenAdapter] [F1F541C0] \\SystemRoot\\System32\\vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) ---- User IAT/EAT - GMER 1.0.15 ---- IAT C:\\Program Files\\Internet Explorer\\iexplore.exe[3180] @ C:\\WINDOWS\\system32\\ole32.dll [KERNEL32.dll!LoadLibraryExW] [451F1ACB] C:\\Program Files\\Internet Explorer\\xpshims.dll (Internet Explorer Compatibility Shims for XP/Microsoft Corporation) ---- Devices - GMER 1.0.15 ---- AttachedDevice \\FileSystem\\Ntfs \\Ntfs bb-run.sys (Promise Disk Accelerator/Promise Technology, Inc.) AttachedDevice \\FileSystem\\Ntfs \\Ntfs AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. ) Device \\Driver\\Tcpip \\Device\\Ip vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) AttachedDevice \\Driver\\Kbdclass \\Device\\KeyboardClass0 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation) AttachedDevice \\Driver\\Kbdclass \\Device\\KeyboardClass1 arkbcfltr.sys (Microsoft AR PS/2 Keyboard Filter Driver (Beta 2 Release 2)/Microsoft Corporation) Device \\Driver\\Tcpip \\Device\\Tcp vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) Device \\Driver\\Tcpip \\Device\\Udp vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) Device \\Driver\\Tcpip \\Device\\RawIp vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) Device \\Driver\\Tcpip \\Device\\IPMULTICAST vsdatant.sys (TrueVector Device Driver/Zone Labs, LLC) AttachedDevice \\FileSystem\\Fastfat \\Fat bb-run.sys (Promise Disk Accelerator/Promise Technology, Inc.) AttachedDevice \\FileSystem\\Fastfat \\Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation) AttachedDevice \\FileSystem\\Fastfat \\Fat AVGIDSFilter.Sys (IDS Application Activity Monitor Filter Driver./AVG Technologies CZ, s.r.o. ) Device \\FileSystem\\Cdfs \\Cdfs EEF5D400 ---- Threads - GMER 1.0.15 ---- Thread System [4:872] EE3761F0 ---- EOF - GMER 1.0.15 ---- DDS: ATTACH (file 1): UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows XP Professional Boot Device: \\Device\\HarddiskVolume1 Install Date: 7/27/2006 9:57:59 PM System Uptime: 10/28/2011 1:03:29 AM (4 hours ago) . Motherboard: ASUSTek Computer INC. | | Opal Processor: AMD Turion(tm) 64 Mobile Technology ML-34 | Socket 754 | 1790/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 178 GiB total, 98.968 GiB free. D: is FIXED (FAT32) - 9 GiB total, 0.446 GiB free. E: is CDROM () G: is Removable H: is Removable I: is Removable J: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: 1394 Net Adapter Device ID: V1394\\NIC1394\\AC89C011D800 Manufacturer: Microsoft Name: 1394 Net Adapter PNP Device ID: V1394\\NIC1394\\AC89C011D800 Service: NIC1394 . Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Realtek RTL8139/810x Family Fast Ethernet NIC Device ID: PCI\\VEN_10EC&DEV_8139&SUBSYS_2A2F103C&REV_10\\4&1C88B56&0&18A4 Manufacturer: Realtek Semiconductor Corp. Name: Realtek RTL8139/810x Family Fast Ethernet NIC PNP Device ID: PCI\\VEN_10EC&DEV_8139&SUBSYS_2A2F103C&REV_10\\4&1C88B56&0&18A4 Service: RTL8023xp . ==== System Restore Points =================== . RP349: 7/31/2011 2:15:00 AM - System Checkpoint RP350: 8/1/2011 2:21:59 AM - System Checkpoint RP351: 8/2/2011 2:30:23 AM - System Checkpoint RP352: 8/3/2011 2:52:18 AM - System Checkpoint RP353: 8/4/2011 4:16:02 PM - System Checkpoint RP354: 8/5/2011 7:23:12 PM - System Checkpoint RP355: 8/6/2011 7:37:41 PM - System Checkpoint RP356: 8/7/2011 8:14:17 PM - System Checkpoint RP357: 8/8/2011 9:16:10 PM - System Checkpoint RP358: 8/9/2011 11:04:25 PM - System Checkpoint RP359: 8/10/2011 11:58:11 PM - System Checkpoint RP360: 8/12/2011 12:58:29 AM - System Checkpoint RP361: 8/13/2011 1:52:55 AM - System Checkpoint RP362: 8/14/2011 3:37:40 AM - System Checkpoint RP363: 8/15/2011 6:07:21 PM - System Checkpoint RP364: 8/16/2011 6:32:32 PM - System Checkpoint RP365: 8/17/2011 8:02:33 PM - System Checkpoint RP366: 8/19/2011 1:31:18 AM - System Checkpoint RP367: 8/20/2011 2:18:16 AM - System Checkpoint RP368: 8/21/2011 3:41:51 PM - System Checkpoint RP369: 8/22/2011 5:45:51 PM - System Checkpoint RP370: 8/23/2011 6:08:59 PM - System Checkpoint RP371: 8/24/2011 11:24:15 PM - System Checkpoint RP372: 8/26/2011 10:27:47 AM - System Checkpoint RP373: 8/27/2011 4:15:05 PM - System Checkpoint RP374: 8/28/2011 7:12:57 PM - System Checkpoint RP375: 8/29/2011 9:40:14 PM - System Checkpoint RP376: 8/31/2011 12:28:35 AM - System Checkpoint RP377: 9/1/2011 1:18:56 AM - System Checkpoint RP378: 9/2/2011 1:26:05 AM - System Checkpoint RP379: 9/3/2011 3:47:30 AM - System Checkpoint RP380: 9/4/2011 1:22:50 AM - Installed ParetoLogic Data Recovery. RP381: 9/5/2011 2:36:55 AM - System Checkpoint RP382: 9/6/2011 5:16:39 AM - System Checkpoint RP383: 9/7/2011 10:44:06 PM - System Checkpoint RP384: 9/8/2011 11:12:40 PM - System Checkpoint RP385: 9/9/2011 2:02:18 AM - Removed ParetoLogic Data Recovery. RP386: 9/10/2011 5:04:55 PM - System Checkpoint RP387: 9/11/2011 5:44:21 PM - System Checkpoint RP388: 9/12/2011 6:26:30 PM - System Checkpoint RP389: 9/13/2011 7:22:20 PM - System Checkpoint RP390: 9/13/2011 7:56:15 PM - Installed iTunes RP391: 9/14/2011 9:53:35 PM - System Checkpoint RP392: 9/16/2011 5:03:22 AM - System Checkpoint RP393: 9/19/2011 3:28:57 AM - System Checkpoint RP394: 9/21/2011 11:47:06 PM - System Checkpoint RP395: 9/23/2011 11:48:04 AM - System Checkpoint RP396: 9/24/2011 5:57:36 PM - System Checkpoint RP397: 9/25/2011 6:44:27 PM - System Checkpoint RP398: 9/28/2011 4:35:10 PM - System Checkpoint RP399: 9/29/2011 5:18:57 PM - System Checkpoint RP400: 9/30/2011 6:12:50 PM - System Checkpoint RP401: 10/2/2011 4:16:52 PM - System Checkpoint RP402: 10/4/2011 4:54:14 PM - System Checkpoint RP403: 10/5/2011 9:24:15 PM - System Checkpoint RP404: 10/7/2011 5:10:34 PM - System Checkpoint RP405: 10/9/2011 1:26:41 AM - System Checkpoint RP406: 10/11/2011 6:31:52 AM - System Checkpoint RP407: 10/12/2011 11:54:35 PM - System Checkpoint RP408: 10/14/2011 12:08:24 AM - System Checkpoint RP409: 10/15/2011 12:46:17 AM - System Checkpoint RP410: 10/15/2011 7:11:16 PM - Removed Skype™ 5.5 RP411: 10/18/2011 3:55:19 AM - System Checkpoint RP412: 10/19/2011 4:37:43 AM - Removed Ask Toolbar. RP413: 10/19/2011 4:38:14 AM - Removed Apple Software Update RP414: 10/19/2011 4:39:25 AM - Removed Apple Application Support RP415: 10/19/2011 4:41:44 AM - Removed Apple Mobile Device Support RP416: 10/19/2011 4:43:31 AM - Removed Bonjour RP417: 10/19/2011 4:44:13 AM - Removed Click to Call with Skype RP418: 10/19/2011 4:46:49 AM - Removed Creative MuVo V100 RP419: 10/19/2011 4:49:51 AM - Removed iTunes RP420: 10/19/2011 5:03:48 AM - Installed Java(TM) 6 Update 29 RP421: 10/19/2011 5:15:47 AM - Installed AVG 2012 RP422: 10/19/2011 5:16:28 AM - Installed AVG 2012 RP423: 10/20/2011 3:20:09 PM - System Checkpoint RP424: 10/21/2011 5:22:44 PM - System Checkpoint RP425: 10/22/2011 5:50:20 PM - System Checkpoint RP426: 10/23/2011 4:30:19 AM - Configured easy Internet sign-up RP427: 10/23/2011 4:30:30 AM - Configured easy Internet sign-up RP428: 10/23/2011 4:34:49 AM - Removed TourSetup RP429: 10/24/2011 3:46:15 PM - System Checkpoint RP430: 10/25/2011 8:00:13 PM - System Checkpoint RP431: 10/26/2011 8:54:50 PM - System Checkpoint RP432: 10/27/2011 9:52:45 PM - System Checkpoint . ==== Installed Programs ====================== . 123 Free Solitaire 2009 v7.2 Adobe Download Manager Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 7.0.5 Agere Systems PCI-SV92PP Soft Modem AiO_Scan AiO_Scan_CDA AiOSoftware AiOSoftwareNPI ATI Control Panel ATI Display Driver AudibleManager AVG 2012 AVS DVDMenu Editor 1.2.1.19 AVS Video Tools 5.6 BufferChm CameraDrivers CameraUserGuides CCleaner (remove only) Compatibility Pack for the 2007 Office system CP_AtenaShokunin1Config CP_CalendarTemplates1 cp_LightScribeConfig cp_OnlineProjectsConfig CP_Package_Basic1 CP_Package_Variety1 CP_Package_Variety2 CP_Package_Variety3 CP_Panorama1Config cp_PosterPrintConfig cp_UpdateProjectsConfig Creative MediaSource 5 Creative Software AutoUpdate Creative System Information Critical Update for Windows Media Player 11 (KB959772) CueTour Customer Experience Enhancement Destinations DeviceFunctionQFolder Digital Photo Navigator 1.5 DocProc DocumentViewer Enhanced Multimedia Keyboard Solution Fax Fax_CDA Google Earth Google Talk Plugin Google Toolbar for Internet Explorer Google Update Helper High Definition Audio Driver Package - KB888111 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 10 (KB910393) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Boot Optimizer HP Deskjet 3900 series HP Deskjet Printer Preload HP DigitalMedia Archive HP Document Viewer 6.1 HP DVD Play 2.1 HP Image Zone Express HP Imaging Device Functions 7.0 HP Photosmart 330,380,420,470,7800,8000,8200 Series HP Photosmart Cameras 6.0 HP Photosmart for Media Center PC HP Photosmart Premier Software 6.5 HP PSC & OfficeJet 5.3.B HP PSC & OfficeJet 6.1.A HP Rhapsody HP Software Update HP Solution Center and Imaging Support Tools 6.1 HP Web Helper HPDeskjet3900Series hpiCamDrvQFolder HPPhotoSmartExpress HPProductAssistant HpSdpAppCoreApp InstantShareDevices InterActual Player J2SE Runtime Environment 5.0 Update 5 Java Auto Updater Java(TM) 6 Update 29 LightScribe 1.4.84.1 M8 Free Clipboard Malwarebytes' Anti-Malware version 1.51.2.1300 Microsoft .NET Framework 1.0 Hotfix (KB953295) Microsoft .NET Framework 1.0 Hotfix (KB979904) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft Away Mode Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office Standard Edition 2003 Microsoft Office XP Professional with FrontPage Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Works Mozilla Firefox (3.6.18) muvee autoProducer 5.0 muvee autoProducer unPlugged 2.0 Netflix Movie Viewer NewCopy NewCopy_CDA OptionalContentQFolder PanoStandAlone PhotoGallery Player Recovery Drivers PowerCinema NE for Everio PowerDirector Express PowerProducer PSPrinters08 PSTAPlugin Quicken 2006 QuickTime RandMap Readme RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer RealUpgrade 1.1 Rhapsody Rhapsody Player Engine Scan ScannerCopy Search Toolbar Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB2183461) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB974455) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB2482017) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2530548) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) SkinsHP1 SlideShow SlideShowMusic SolutionCenter Sonic Express Labeler Sonic MyDVD Plus Sonic RecordNow Audio Sonic RecordNow Copy Sonic RecordNow Data Sonic Update Manager Sonic_PrimoSDK Status Switch Sound File Converter Toolbox TrayApp Unload Update for Windows Internet Explorer 7 (KB976749) Update for Windows Internet Explorer 7 (KB980182) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB982664) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB953356) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update Rollup 2 for Windows XP Media Center Edition 2005 VideoPad Video Editor WavePad Sound Editor WebFldrs XP WebReg Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 10 Hotfix - KB895316 Windows Media Player 11 Windows XP Media Center Edition 2005 KB2502898 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB925766 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 WinRAR archiver XtR Call Mynah Yahoo! BrowserPlus 2.9.8 ZoneAlarm ZoomTown Software . ==== Event Viewer Messages From Past Week ======== . 10/28/2011 4:02:03 AM, error: atapi [9] - The device, \\Device\\Ide\\IdePort0, did not respond within the timeout period. 10/24/2011 11:50:09 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume. 10/22/2011 3:25:18 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the TrueVector Internet Monitor service to connect. 10/22/2011 3:25:18 PM, error: Service Control Manager [7000] - The TrueVector Internet Monitor service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. . ==== End Of File =========================== I am so sorry! Looks like your thread got missed. If you still need help: You should sort this out: AV: AVG Anti-Virus Free Edition 2012 FW: Norton Internet Worm Protection FW: ZoneAlarm Firewall You should have one antivirus, one firewall and two or more antimalware programs. This shows 2 firewalls> as far as I know, the Norton Worm Protection is a part of one of the Norton Suites. If you formerly used Norton and now prefer AVG and Zone Alarm, you should remove Norton: Norton Removal Tool ============================================= I'd like you to run Combofix. It will not run with AVG on the system, so that will need to be removed temporarily: Download AppRemover and save to the desktop Double click the setup on the desktop> click Next Select “Remove Security Application” Let scan finish to determine security apps A screen like below will appear: Click on Next after choice has been made Check the AVG program you want to uninstall After uninstall shows complete, follow online prompts to Exit the program. Temporary AV: Use one: Avira-AntiVir-Personal-Free-Antivirus Avast Free Version ============================= Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed Click START> then RUN Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there. -------------------------------------- Download Combofix from HERE or HERE and save to the desktop Double click combofix.exe & follow the prompts. ComboFix will check to see if the Microsoft Windows Recovery Console is installed. It is recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode if needed. * *Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures. Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console. Once installed, you should see a blue screen prompt that says: The Recovery Console was successfully installed. .Click on Yes, to continue scanning for malware .If Combofix asks you to update the program, allow .Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. .Close any open browsers. .Double click combofix.exe & follow the prompts to run. When the scan completes , a report will be generated-it will open a text window. Please paste the C:\\ComboFix.txt in next reply.. Re-enable your Antivirus software. Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall. Note 2: ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser. Note 3: Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell your helper. Note 4: CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine. Note 5: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart computer to fix the issue. ====================================== Then run this online virus scan: Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESETOnlineScan For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) [o] Click on Posted Image to download the ESET Smart Installer. Save it to your desktop. [o] Double click on the on your desktop. Check 'Yes I accept terms of use.' Click Start button Accept any security warnings from your browser. Uncheck 'Remove found threats' Check 'Scan archives/ Leave remaining settings as is. Press the Start button. ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish. When the scan completes, press List of found threats Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply. Push the Back button Push Finish NOTE: If no malware is found then no log will be produced. Let me know if this is the case. ============================================ Please leave logs in yur next reply: ============================================ My Guidelines: please read and follow: Be patient. Malware cleaning takes time and I am also working with other members while I am helping you. Read my instructions carefully. If you don't understand or have a problem, ask me. If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself. Follow the order of the tasks I give you. Order is crucial in cleaning process. File sharing programs should be uninstalled or disabled during the cleaning process.. Observe these: [o] Don't use any other cleaning programs or scans while I'm helping you. [o] Don't use a Registry cleaner or make any changes in the Registry. [o] Don't download and install new programs- except those I give you. Please let me know if there is any change in the system. If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it. ===================================== Please tell me how much RAM is installed, To prevent a task from running until you want to let it run again> right-click the task> Properties> On the General tab> clear the Enabled check box. Select the check box again to enable the task when you are ready to let the task scheduler run it again. There are also 4 tasks for Google updates. How often does a toolbar update? This one is tricky- it can be stopped, but unless all the auto-entries are removed, it will put itself back. ==================================================== These processes are running: Some are auto-updates, others are processes that started on boot then continued to run in the background: None need to start on boot. C:\\WINDOWS\\System32\\CTsvcCDA.exe C:\\Program Files\\CyberLink\\Shared Files\\RichVideo.exe C:\\Program Files\\HP DigitalMedia Archive\\DMAScheduler.exe C:\\program files\\real\\realplayer\\update\\realsched.exe C:\\Program Files\\Common Files\\Java\\Java Update\\jusched.exe C:\\Program Files\\FreeClip\\FreeClip.exe C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqSTE08.exe ------------------------------------ "MemoryTriUtils"="c:\\windows\\diskperfm.exe>> System optimizers such as this are executable files that start on boot, run in the background. If you do some research, you will find that most use more resources than they are worth. ------------------------------------ Next time you get the popup that you are using too much memory: Right click on Taskbar> Task Manager Processes tab> Double click on top frame of the memory column: Give me the image names of the top 6 processes in the memory column. Look on the lower left and see how many processes are running. Let me know both. Please go on to next reply. Also, I removed all websites from the trusted zone per your advice. I tried to download ESET using google chrome browser. IE 8 didn't seem to be working properly after several attempts, ESET would not run. It would make it to the "initialization" part of downloading virus signature database, but then would stop and an error would emerge stating "Unexpected error2002". Now the same thing happens with Google chrome so I assume it is not a browser issue. So I cannot run the ESET scan. I have tried over 20 times to run this and for whatever reason, it will not run. I have no idea what the problem is with ESET. I am sorry for this. I know it must be an important step to the troubleshooting problem. I deleted all of the tasks that you requested I delete. I removed the startup programs from the startup tray that you said were not needed. I deleted all of the google taskbar updates. I installed Avast and ran a virus scan which returned no threat results. I uninstalled avast. I will need to reinstall AVG before I will get a popup window stating that IE is using too much Memory. I will send that next. Now the problems I have now are: Slow connections (sometimes, not always) Hiccups, or stopping of information if I use facebook. (lockup of computer function) All of the problems are when I use the internet. I haven't experienced any trouble offline whatsoever. Paretologic is not in view in the programs folder. When I did a search for paretologic it does come up in the search. When I attempt to delete it, a new window pops up and states "cannot delete file: Cannot read from the source file or disk". This was done "before" I ran the last combofix scan and CFScript log. Videos stop loading at a point, downloads stop downloading at a point, Facebook stops allowing messages at a point. it is like any internet activity will lock up often and then I have to close the page and reopen it to get it to function correctly. The after a while, it will lock up again, if it loads in the beginning. Also after boot up, the internet is connected but it takes a long time for any internet pages to load. It just says unable to connect. I have internet and the connection is extremely strong. That is all I can think of right now. I repeatedly attempted to load ESET and after about 10 tries, it is now scanning. Possible important information: I checked in task manager to see why the scan was occurring so slow. No other processes were taking any CPU and the scan was using approximately 98% of CPU usage according to the task manager window. Yet the scan was excruciatingly slow. There were many notes of programs using memory but no appreciable CPU usage. I thought this quite odd. Ok. The ESET scan just completed after 3 hours. No infected files were found. So I have no log to paste here. Update: Possibly fixed I eventually was reading about an AVG product called AVG PC tuneup. This was a free one time scan. It found approx. 1500 issues and I selected to fix these issues. I have had no problems at all since then. downloads are working, videos are loading fine. Startup is quick and no websites or applications seem to be locking up. I put antivirus and firewall back on and still no issues. I am not 100% sure this problem is fixed or why but I wanted to give an update and possibly you could explain to me what the problem may have been. I know nothing about registry files and errors, but I suspect this could have been the problem? If I have any other issues I will post here as soon as I can. If this did fix the problem, I very much appreciate your help. I know that if the problem would have persisted that you would have eventually helped me to find and eliminate the problem.','url':'http://www.techspot.com/community/topics/ie-using-too-much-memory-5-steps-followed-logs-pasted.172686/','og_descr':'My computer is running very slow, all the usual suspects have been cleaned out but am still having trouble with very slow internet. I installed AVG and...
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